Dear valued guest,
Please read this information carefully, as payment of a deposit represents your acceptance of the following Terms and Conditions.
Registration and Payment (Payment terms may be different for private yacht charter and groups)
A deposit of 10% - 25% of your tour price confirms your reservation (deposit amounts are individualized and based on destination requirements). Payment must reach our account within a week after the reservation.
The balance of your invoice is due 65 days prior to the tour date. If you make your reservation after the final payment date, payment in full will be required upon reservation. Payment for services may be made by check (payable to CTCAdventures and mailed to our USA office) or by wire transfer to our bank (details will be provided) or by credit card (Visa, Master Card, American Express).
Refunds & Cancellations
If you must cancel your trip, the effective date of cancellation will be upon receipt of your written notification. If you need to cancel for any reason prior to tour departure, the cancellation fees will be as follows:
- From booking date to 65 days prior to arrival date : Deposit Amount
- From 64 to 35 days to arrival date : 50% of package rate
- From 34 to 08 days to arrival date : 75% of package rate
- From 07 to 00 days to arrival date : 100% of package rate
* Cancellation terms may be different for programs that contain yacht charter, programs that include a cruise, all trips to Cuba and groups with ten or more participants.Please note that once travelling, the cost of any unused portion of your tour package is not refundable.
** The percentages above are valid when your entire group or family cancels the trip. For cases where one or more passengers cancel from a group, the group will be repriced based on the new number of passengers traveling.
Travel Insurance/Travel Protection Plan
Please note that monies paid for any trip may be at risk should you be forced to change your plans. We therefore strongly recommend that you purchase a travel insurance protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. A travel insurance brochure will be sent to you at the time of booking. For more information on available plans or to enroll, go to www.travelexinsurance.com or contact Travelex Insurance Services at 800-228-9792 and reference location number 21-0087. Or contact CTCAdventures for an individualized insurance quote.
Please note: To be eligible for the waiver of pre-existing medical condition exclusion, the protection plan must be purchased within 15 days (Travel Basic) or 21 days (Travel Select) from the time you make your initial trip deposit. However, the plan can be purchased any time prior to departure.
The product descriptions provided here are only brief summaries. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex CA Agency License #OD10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC# 22276. 11.17 E7N
Higher-cost policies, including “cancel for any reason” coverage, are also available through alternate providers such as Travel Insured. Please note that “cancel for any reason” coverage usually reimburses only 75% of your payments. Please inquire for details and a personalized quote.
We welcome single travelers and offer a limited number of single accommodations. Because hotel and yacht rates are priced by the room or cabin, the cost for accommodations occupied by one person is higher than that shared by two people, but we will do everything possible to keep single supplements at a reasonable cost. Please note that single rooms in many European and Mediterranean area hotels may be smaller than those to which you are accustomed.
Triple Room Discounts / Children
Triple room accommodations are available on a limited basis at a reduced price of 10% - 20% the off the hotel portion of the program fee for the third person. Triple rooms usually consist of a twin-bedded room with an additional cot or folding bed for the third person. Triple rooms may not be comfortable for three adults.
Passports & Visas
Passports & visas and payment for each are the responsibility of each client. You are responsible for obtaining any travel documents and/or verifying entry requirements necessary for each country of travel and/or transit. Visas are required for US citizens traveling in Turkey and may be issued online in advance. Visas for Egypt are required of US citizens and may be purchased upon arrival in Cairo. You are responsible for any expenses incurred as a result of delays or itinerary changes related to your lack of appropriate travel documents.
After reserving your tour and acknowledging these terms & conditions, you will receive extensive pre-departure information that includes a detailed itinerary, hotel list, maps, visa requirements, travel insurance information, a reading list etc.
Changes to Your Reservation
Within 65 days of departure, if you make any changes to your trip, a $50.00 per person administrative fee will apply, in addition to any fees or penalties imposed by third parties. Please note that changes are subject to availability and cannot be guaranteed. If you change the date of your tour, and subsequently cancel, cancellation penalties will be based upon your original tour departure date. Similarly, if you change your reservation from double occupancy to single occupancy, you will be charged the single supplement.
Not Included in Your Tour Price
International airfare, costs of passports and visas, personal expenses such as beverages, laundry, room service and meals not specified, excess baggage fees, communication charges, airport, port and departure taxes, gratuities to CTC tour guide(s), driver(s) and yacht crew which are at your discretion, optional sightseeing or shore excursions and travel insurance. Please see our Travel Protection Plan described in another section of these General Terms and Conditions.
For the convenience of the majority of our travelers, CTCAdventures has a No Smoking policy on all tour vehicles. Non-smoking hotel rooms are always reserved for our travelers.
Travelers Needing Special Assistance
The pace of our trips varies, but in general they require participants to be in good physical health. CTCAdventures will make reasonable efforts to accommodate the special needs of tour participants. At the time you book your trip, please inform us of any physical disabilities or limitations you may have so that we can help you determine the appropriateness of the itinerary. If such limitations cause you to require more than minor support, we ask that you plan to travel with a companion who will be responsible for providing that support.
In all matters relating to the making of arrangements for hotel accommodations, sightseeing tours and services provided incidental thereto, entertainment, and transportation by air, railroad, motor bus, automobile, or steamship, CTC, LLP. and its subsidiaries act only in the capacity of an agent for the airlines, hotels, cruise lines, and other suppliers stated in the tour literature describing the services purchased. Because of its status as an agent, and because it maintains no control over the personnel, equipment, or operations of these travel suppliers, CTC, LLP, and its subsidiaries assume no responsibility for an cannot be held liable for any personal injury, property damage or other loss, accident, delay, inconvenience, or irregularity which may be occasioned either by reason of (1) any wrongful, negligent, or unauthorized acts or omissions on the part of any of the suppliers, (2) any wrongful, negligent, or unauthorized acts or omissions on the part of any employee of any of these suppliers, (3) any defect in or failure of any vehicle, equipment, or instrument owned, operated or otherwise used by any of these suppliers, or (4) any wrongful or negligent acts or omissions on the part of any other party not under the supervision and control, direct or otherwise, of CTC. CTC reserves the right to change or cancel any aspect of a program at any time without notice. CTC reserves the right to decline to accept or retain any person as a member of any tour without notice. Without limitation, CTCAdventures is not responsible for any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God or force majeure, acts of war or civil unrest, insurrection or revolt, animals, strikes or other labor activities, epidemics, pandemics or the threat thereof, criminal conduct, terrorist activities or the threat thereof, sickness, illness, the lack of availability of or access to appropriate medical attention, activities or climatic conditions for which the traveler is physically unprepared, overbooking or changing of accommodations, mechanical or other failure of airplanes or other means of transportation, or for any failure of any transportation mechanism to arrive or depart on time.
While we make every effort to ensure the accuracy of our publications, we cannot be held responsible for typographical or printing errors. CTCAdventures reserves the right to correct errors in program pricing. We reserve the right to decline to accept a reservation or remove a person from a trip if it is determined by our Tour Guide to be in the best interests of the health, safety and general well-being of the other travelers.
Our trips are guaranteed to depart once they are paid using the payment schedule above. We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability, epidemics, or other external events it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date within 2 years, or request a refund, which will be issued less any costs that we are unable to recover from outside vendors, including credit card fees and commissions. We are not responsible for any incidental expenses that you may have incurred as a result of your booking, including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.
We will make every effort to operate our trips as planned, but we reserve the right to make itinerary changes if necessary. Yacht charter itineraries and cruise itineraries may change due to factors such as government regulations, water levels or weather conditions and are made based on the terms & conditions of those outside vendors. If unforeseen circumstances require us to change a hotel, we will endeavor to select alternative accommodations of the same or better quality.
The foregoing terms and conditions and all aspects of the relationship between CTCAdventures and the customer shall be governed by the laws of the United States.